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This is the SchoolDesk blog/articles section where we'll periodically be posting useful information for all of the teachers, parents, staff and students who use SchoolDesk websites. We hope you all find this information useful and even pass it on to others who can benefit from it as well.

Dedicated Service Representatives


Personalized technical support, ongoing access

In an effort to continue to enhance our customer service and support Live Help and Toll Free Phone options, SchoolDesk will be assigning a new and DEDICATED support representative to work with you and your schools.   

The new dedicated support representative will serve as your go-to expert for your technical support questions and will be available to you and your team via phone and email. DSR's provide guidance on how to avoid potential issues going forward so that you can get your questions answered and get back to your busy day.
 
Your new Dedicated Support Representative will be:

  • Proactively Spot-checking your web sites for any possible issues and offering solutions to potential problems
  • Introducing features and modules that could better assist in managing your site or communication with your staff, students, and communities
  • Contacting you directly each month to ensure that there are no lingering issues, and to make sure that all of your questions or problems have been resolved
  • Your personal liaison for help desk trouble tickets or any other ongoing service questions

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About Our Company

We're a company that believes in creating a truly personal experience for all of our school websites and teacher website users, and we take our passion for school websites and support far beyond any other company.

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  • Address:
    34 Peachtree St., Atlanta, GA 30303

  • Phone:
    1-888-242-2685

  • Mail:
    113 Citadel Circle, Jupiter, FL 33458

  • Email:
    info@schooldesk.net

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