A Complete Staff & Student Email Solution Included

SchoolDesk has teamed up with one of the industry's most powerful and flexible email hosting platforms in the world in order to provide you out of this world email service for all of your users.  Because of this partnership we're able to provide your schools with UNLIMITED email for all students and staff (or either), at absolutely NO ADDITIONAL COST.

Click any of the tabs below to learn more about this incredible email solution.  While some of the information relates to the hosting environment on our end so that you'll be able to rest assured of how we're managing things for you on our end, we know that you'll quickly see why SchoolDesk and SmarterMail is just the Smart thing to do.

Access email or chats from anywhere, any time, using any web browser

Access your email, calendars, contacts, tasks, chats and notes regardless of whether you're in the office, on the road, or at home using a Web browser and SmarterMail’s leading webmail interface. The mail server’s interface combines simple design aesthetics with the full functionality of a desktop client and gives users the ability to communicate and collaborate around the clock from anywhere there is an Internet connection.

 SchoolDesk school websites and teacher websites

At your desk or on-the-go with complete collaboration and synchronization

Enjoy full collaboration features and synchronize your email, contacts, calendars, tasks and notes with desktop email clients like Microsoft Outlook 13, Windows 8 Mail, Apple Mail, eM Client and Mozilla Thunderbird. Users can also sync the latest Apple, Android and Windows phones and tablets via technologies such as Exchange Web Services, Exchange ActiveSync, CalDAV, CardDAV and more.

Easily migrate from any mail service

Move a single mailbox, or an entire domain, from:

  • Gmail
  • Yahoo!
  • Office365 / Outlook.com
  • Hotmail / Windows Live
  • Microsoft Exchange
  • Or even mail servers like Merak, iMail and MailEnable

Preserve your email and chat history with archiving

The SmarterMail mail server provides searchable message archiving at the domain and system level for inbound and outbound email and chat, and complies with Sarbanes-Oxley (SOX), the Health Industry Portability and Accountability Act (HIPAA), and other regulatory requirements.

  Exchange-level Mail Server Software

SmarterMail delivers Microsoft Exchange-level email server software and instant messaging for a fraction of the cost of Exchange. With lower hardware requirements, superior stability and reduced maintenance costs, SmarterMail has significantly lower TCO and is the best-in-class Microsoft Exchange alternative for businesses, hosting companies and ISPs.

Mail Server Chat Feature

Instant communication

In today’s fast-paced world, instant communication is critical. Discuss issues and strategies with co-workers in real time, even if they are working halfway around the world. With SmarterMail’s instant messaging features via XMPP, use your own instant messaging desktop client like Adium or Digsby, or mobile clients like IM+ and IMO to have instant access to anyone within your organization.


Administrators can easily manage tasks via Web browser or automate tasks using our comprehensive API

SmarterMail makes managing administrative email server tasks easier via a Web-based administration interface, through the use of events and notifications, and through automation using extensive Web services exposed in our comprehensive API. Manage the spool, add users and domains, set alerts to warn of dictionary attacks, watch bandwidth usage and emails sent, and much more.

Anti-spam and anti-virus protection ensures server security around the clock

SmarterMail includes, at no additional cost, robust internal anti-spam and antivirus features, achieving 97% spam protection upon setup and installation. Plus, SmarterMail includes a variety of intrusion detection methods to prevent the mail server from being compromised. You can also tie in external anti-spam services and devices, such as a Barracuda appliance, quickly and easily or peruse third-party add-ons like Cyren for extra layers of security.

SmarterTools product integrations

SmarterTools has spent considerable effort into providing a solid Web Services implementation in its products in order to facilitate integration with a variety of third-party products. As a result, more and more developers are finding it easy to tie our products into their own products and interfaces and SmarterTools is able to provide integration modules and product tie-ins of our own.


Webmail for all your email communications

Use SmarterMail to manage multiple email accounts. Users can send and receive messages from any email clients that support POP, IMAP and SMTP email accounts and configure different signatures to use with each account.

Powerful message editor

SmarterMail's WYSIWYG editor gives users the ability to create virtually any kind of message, add formatting to highlight important pieces of information in tasks and notes, and more. Users can even copy fully customized HTML from their favorite design software and paste it into a message's source for newsletters, product release notifications or any other personalized or professional correspondence.

Easily migrate mailboxes from Exchange, Gmail, Office365, iMail, Zimbra and more

With SmarterMail's built-in mailbox migration tool, new users can easily transfer their email and collaboration items from another provider to their new mailbox. With its easy-to-understand instructions, the mailbox migration tool guides users through these tasks without help from administrators. For administrators, it's even possible to import users at the domain level and automatically apply domain defaults to them on import. System admins can see any and all migrations that are occurring, in real time, and stop and re-start migrations as needed.

Everything indexed

With SmarterMail’s search capabilities, users can find any message, appointment, attachment, contact, task or note with just one click. As an added benefit for administrators, the web mail server's search indexing reduces server utilization while increasing the speed in which search results are returned.

Respond quicker with follow-up flagging

With the sheer number of messages users receive daily, it can be easy to forget to respond to an important email from a client, friend, or family member. SmarterMail lowers this risk with the ability to mark emails for follow-up, ensuring that important emails can be identified at a glance.

Auto-complete addressing

Because most users send email to the same recipients, SmarterMail automatically pulls email addresses from sent messages, contacts lists, aliases, mailing lists and the Global Address List (GAL) and uses them to auto-complete the To, CC and BCC fields of new messages and appointment invitations. This makes creating new messages or calendar events much quicker and easier.

Link tasks to emails for greater efficiency and better organization

Because email exchanges often result in new tasks, SmarterMail includes the ability to link a message to a task. By linking emails and tasks together, users can ensure relevant communications regarding a task are always easily accessible and available.

Find attachments easily

Over time, it can be difficult to find a file that you received from a contact or sent in a message. The attachments view makes searching for a file hassle-free by displaying all incoming and outgoing messages with attachments in a single location. Attachments can then be downloaded one at a time or as a single zip file. In addition, SmarterMail will detect missing attachments when they should be present. For example, when a message contains the word "attachment" but no files are attached.

  Intuitive Webmail

Both casual and power users will find SmarterMail's webmail interface extremely intuitive and incredibly easy to use. Your favorite Web browser provides access to email, instant messaging, calendars, contacts, notes, and tasks from any desktop, tablet or smartphone. If you don't want to use an email client like Microsoft Outlook or Apple Mail, or if you don't have access to your phone, it's not a problem; all of SmarterMail's functionality can be accessed using a Web browser from anywhere with an Internet connection.

Share files and eliminate attachments with cloud-based file storage

Users can turn their SmarterMail mailbox into their own personal cloud and send files of all sizes to friends, family and business associates. Users can either upload files to their mail server and share them with public links, or they can connect their email account to an existing Google Drive account and share files uploaded to Google's data centers. Regardless of the method used, users will never have to worry that a file is too large. As an added benefit, using cloud-based file storage to share files improves email performance and protects the overall health of the mail server since it no longer has to process and send large files.

Full support for international users

SmarterMail is a truly international product. With customers in well over 120 different countries, support for languages other than English is a priority. In addition, as SmarterMail’s adoption across the globe continues to rise, support for non-Western character sets is also essential. SmarterMail not only includes support for right-to-left languages in the Web interface, but the entire product contains simple language strings to make it easier for automated translations and for customers who create their own translation files.

Convenient spell-checking

No one likes to send emails with spelling errors. SmarterMail's spell checking can greatly increase the accuracy of a user's spelling and even includes grammar support. In addition, the spell checking ignores things like URLs and email addresses and users can select an option to force spell checking before their email is actually sent, which will help avoid those awkward spelling and grammar mistakes. Users can add words to their own dictionary to further customize and simplify communications.

Safe and secure live chat

Having instant access to co-workers is critical but using third-party services can be difficult and may present unnecessary security risks. SmarterMail's instant messaging:

  • Eliminates any additional user management - mailboxes are also live chat users.
  • Offers complete tracking and archiving of messages across a server and domain for regulatory compliance.
  • Keeps all communication secured within the organization versus using public services or servers.

Robust calendaring and scheduling

SmarterMail’s calendaring feature allows users to choose their default calendar view (either daily, weekly, monthly or all appointment views), show task start dates and due dates, specify working hours and view their 7-day weather forecast. Users can also automatically clean out old calendar entries. Domain or System Administrators can also default the auto-clean feature for calendars, making it an ideal solution for those admins who want to keep their mail servers manageable and running as smoothly as possible. In addition, the free-busy scheduler and appointment invites with availability checking make it easy to find time to collaborate with business and personal contacts on any device. When recurring events are created, it's even possible to delete a single instance of a meeting, conference or other event, without interrupting future calendar items.

Personalize your contacts

With the growth in popularity of social networks, people are used to seeing the person they’re talking to when typing up messages. SmarterMail allows users to add pictures to their contacts, thereby putting a face to a name, as it were, when typing up emails or using the included live chat. Contact pictures will even carry over to third-party live chat clients like Adium or Pidgin so users always see the person they’re communicating with, regardless of medium. In addition, ActiveSync and CardDAV will synchronize contacts with your choice of third-party applications.

Full contact management, including attachment, meeting and email history

SmarterMail's contact management allows users to keep detailed information on each person they communicate with, including the ability to log multiple email addresses per contact. That way personal communication can be separated from professional interactions. In addition, finding information on a contact in your address book has never been easier. Users can track entire conversations with a contact or view a list of recent appointments and attachments related to each contact with a click of a button. Plus, users can download, save or send contacts in .CSV or vCard format.

  Unified Email and Collaboration Server

SmarterMail is a powerful Windows mail collaboration server designed to help businesses connect with customers, employees and partners using today’s most popular email clients like Microsoft Outlook for Windows or Mac, Apple Mail and a wide variety of mobile devices. Increase productivity with the enterprise-level collaboration features, such as email, contacts, calendars, tasks and notes, that most people associate with more expensive mail servers like Microsoft Exchange.

Find a conference room

It's just as easy to schedule where to meet for an event as it is to coordinate with the people with whom you want to meet. A conference or meeting room can be selected as part of the invitation process, and if a conflict is found with one or more invitees it is prominently displayed so that either a different room can be selected or an alternate date can be found.

Share calendars, tasks, contacts, notes and more

Sharing resources across a company, department or among a group of users is simple with SmarterMail email collaboration server. Users can create, manage and share collaboration items via webmail, third-party clients or mobile devices.

Support for the latest and greatest devices and applications

SmarterMail is one of a select few mail servers that evolves alongside modern applications and devices like the iPhone, iPad, Android tablets, OS X, Windows 8.1 and more. Regardless of the platform, as "clients" become more and more integrated into both mobile and desktop operating systems and devices, SmarterMail is able to completely synchronize mail, tasks, calendars and notes across platforms using synchronization technologies such as Microsoft Exchange ActiveSync, Exchange Web Services, CalDAV, CardDAV and others.

Mailing lists for large email distributions

Businesses can use SmarterMail’s mailing list feature to send mass email to customers regarding special promotions, product updates, or company news. Manage opt-in email lists and distribute email communications to large groups of people quickly and easily. Automatic detection and removal of bounced emails ensures greater efficiency in mailing list maintenance.

Exchange ActiveSync for industry standard synchronization

Syncing SmarterMail with most smartphones is quick, easy and automatic with Microsoft Exchange ActiveSync (EAS). The Exchange ActiveSync add-on is the only synchronization method that uses direct push technology to ensure changes in email and collaboration items are automatically recorded in both SmarterMail and a mobile device in real time. With improved suppport for EAS and increased prevalence in both mobile devices and desktop clients, SmarterMail ensures users have easy, instant access to all of their pertinent information.

Full mobile instant messaging

SmarterMail’s instant messaging uses industry-standard technology so it is fully compatible with a number of mobile instant messaging clients such as IM+ and IMO. That means users can stay connected to co-workers even while traveling, ensuring that they're always available and have immediate access to any important information that may have otherwise been missed.

Compatible with iOS, Android, Windows Phone and more

We are an increasingly mobile society, and with mobile device adoption quickly matching more traditional computing methods, having the ability to access information on-the-go is becoming more and more important. SmarterMail mail server includes synchronization support for most mobile devices on the market, including Google's Android, Apple's iPad and iPhone, Motorola, Nokia, HP, Samsung, LG and Windows Phones.

  Complete Mobile Communication

It’s easy to communicate using email and instant messaging from most smartphones and tablets, including Android, BlackBerry, iOS and Windows mobile devices. SmarterMail also supports synchronization of email and collaboration items via Exchange ActiveSync, CalDAV and CardDAV giving users access to their calendars, contacts, tasks and notes on hundreds of compatible devices.

Built for quick and easy mobile navigation

SmarterMail’s web-based interface was built for speed and mobility. Users will notice how fast the browsing experience is, and the best part is that all of the enhancements are magnified for desktop users. Users deserve the full SmarterMail experience, regardless of whether they’re using a mouse or touchpad or tablet's touch screen interface.

Remote wipe for lost or stolen devices

System administrators can now quickly, easily and securely wipe a synced mobile device from anywhere, at any time, using the SmarterMail Web interface. This becomes even more important as people store more and more personal and business data on their devices. Once a new mobile device is acquired, or the old one recovered, simply re-sync it with a SmarterMail account to regain access to all emails, contacts, calendar events, contacts and more.

Interface designed specifically for smartphones

SmarterMail includes a simple, yet fully effective, mobile interface designed specifically for smartphone users. Managing email, contacts, calendars, tasks and notes on Android, iPhone and Windows phones via the mobile interface is hassle-free and easier than ever. While users can always sync their phone's mail and calendaring apps with SmarterMail, the mobile Web interface is perfect for those times when a personal phone is unavailable or out of reach and you need to borrow a friend's phone to set up a meeting, check your mail and more.

Cyren: Premium Antispam

Boost spam protection to 99.5%!!!

When combined with SmarterMail’s internal spam protection, the
Cyren (formerly Commtouch) Premium Anti-spam add-on effectively blocks 99.5% of spam from users’ inboxes, regardless of the location, format, or language of the message. Using Cyren's Recurrent Pattern Detection (RPD) technology, the efficiency of your spam protection is dramatically improved while the intensive CPU cycles necessary for spam prevention are offloaded to Cyren's servers. This increases your spam protection while reducing server utilization.

Multi-layered outbound antispam measures

System administrators can apply numerous outbound spam checks to ensure the integrity of their mail server, including URIBL, DomainKeys/DKIM, Bayesian filtering and the SpamAssassin-based Pattern Matching engine. The Cyren Premium Anti-spam add-on also protects mail servers from being blacklisted for spam by using data from the Cyren engines in the add-on to identify and block spam in the first few minutes of an outbreak.

Third-party spam filtering

SmarterMail integrates with most leading third-party anti-spam solutions, including Barracuda Spam Firewall, Declude, Message Sniffer and more.

  Powerful, Secure Mail Server

SmarterMail includes a structured, multi-layer spam prevention strategy that helps you achieve 97% spam protection without the need for additional expenditures or third-party products. The antispam server technologies allow for customized levels of protection and flexible configurations using a variety of methods, including greylisting, SPF, DomainKeys/DKIM, Bayesian filtering, reverse DNS, RBL, blacklist/whitelist, SMTP blocking, custom headers, and per-user spam weighting.

Our support is way down—a lot. Really, it's down a full third and it's because of Cyren (formerly Commtouch). And it's all channels...across the board: tickets, calls, chats. All are down more than 30%."

Ryan Bishop
Vice President - Technical Services, Newtek Business Services

Proactive blacklist management

In most mail servers, knowing when a mail server is listed by one of the real-time black lists (RBL) can be a time-consuming and completely manual process. SmarterMail includes an automatic RBL checker that lets administrators know if a server is actively blacklisted. Administrators can even set up system events that will immediately notify them if a server becomes listed by a RBL, which means that they can quickly act if a server does become listed and prevent any possible interruption in email service.

SpamAssassin-based Pattern Matching Engine

SmarterMail incorporates the SpamAssassin-based Pattern Matching Engine as part of its multi-layered spam protection strategy. Based on SpamAssassin technology, this powerful pattern matching engine can process substantially higher volumes of email per day without the cost of addtional hardware.

Cyren: Zero-hour Antivirus

Immediate protection from new virus outbreaks

With the Cyren (formerly Commtouch) Zero-hour Antivirus add-on as a complement to traditional antivirus technology, administrators can feel secure knowing that their mail servers are protected from outbreaks the moment they occur. Rather than depending on heuristics, Cyren Zero-hour Antivirus uses Recurrent Pattern Detection (RPD) to scan the Internet and identify malware outbreaks as soon as they emerge, providing proactive virus blocking that is effective, immediate, and signature-independent.

Quarantine suspect emails

SmarterMail allows system administrators to quarantine any emails that ClamAV or any third-party antivirus solution flagged as suspect. This allows administrators to inspect messages and possibly remove them from the server altogether. In addition, administrators can notify message recipients of the potential threats from suspect messages rather than having recipients wonder about any lost emails.

  Secure Mail Server

SmarterMail has several antivirus enhancements that prevent the mail server from being compromised, including support for incoming and outgoing SSL/TLS connections, administrator access restriction by IP, intrusion detection (IDS), active directory authentication, harvest attack detection, denial of service (DOS) attack prevention, malicious script authentication and brute force detection.

Easily protect your server from malicious activity

SmarterMail's built-in intrusion detection system monitors the mail server for malicious activity. Once a security threat is identified, the system will automatically take action to block the attack and ensure mail server security.

Ban weak passwords

Set and enforce password rules to decrease the likelihood that the security of a user’s mailbox will be breached. You can also view a list of users in violation, send automated notifications to remind users to update their account passwords and disable outgoing SMTP when a violation is not resolved.

Industry-standard antivirus at no extra charge

SmarterMail comes fully equipped with effective and self-updating virus protection measures to ensure mail server security. With ClamAV antivirus, detailed antivirus activity reports are available at the system, domain, and user levels. In addition, the ClamAV signature database is updated multiple times a day and contains more than 300,000 signatures, including generic signatures that are able to detect new variants at a high rate.


Easily set up new users with auto-discovery

SmarterMail significantly reduces the amount of time necessary to configure clients on both desktops and mobile devices with auto-discovery. Using auto-discovery, only the full email address and password are needed on most clients and all other configuration information is set up automatically. This makes life much easier for users setting up their own accounts and can significantly reduce the amount of time needed for administration and support from a company's IT departments.

View how well the server is performing

With dozens of pre-defined reports, SmarterMail provides critical statistics that help system and domain administrators monitor their systems. The ability to drill down into new data levels for every domain or user on the system helps administrators identify trends, manage costs, and effectively allocate resources.

Simple customization of the web mail interface

SmarterMail offers a simple way for users to customize the look and feel of their web mail experience. Now, rather than having to access system files to create custom styles, users can simply override existing SmarterMail styles with their own variables or, more simply, by modifying the overall color scheme of the primary, secondary and hyperlink colors. Users can even drastically revise the look of the web mail interface. Of course, if the Domain Admin prefers the defaults, customization at the user level can be disabled, thereby preserving branding and corporate identity.

Automate system tasks for round-the-clock administration

System administrators can use the mail server software’s event-driven architecture to automate a variety of system tasks, such as adding an IP block into the router when an intrusion is detected, disabling a domain or user based upon throttling thresholds, or notifying administrators when a service is not responding.

Use the comprehensive API for integration and automation

With the extensive Web services built into the API, companies can integrate SmarterMail with external applications such as control panels to reduce costs and automate tasks, including creating mailboxes and domains, creating and modifying settings for mailboxes, domains, or entire servers, and determining domain-specific bandwidth usage for billing.

Detailed logging available on all aspects of the server

SmarterMail logs all system actions and allows administrators to search through log files quickly. By providing access to mail server log files via a Web-based log viewer, SmarterMail saves a company’s IT department time and money.

Create multiple admin accounts for sharing management duties and tasks

Hosting companies and businesses with SmarterMail can provide administrator access to the mail server without having to share the same login information. Combined with IP blocking, this feature allows the primary administrator to provide administrative access to those that need it while limiting login to specific IP ranges or locations.

Automatic password retrieval for locked-out users

Make it easy for users to regain access to their account when they forget their password with the password retrieval option in SmarterMail. When enabled, users that can’t remember their password will receive an email to their backup email address with instructions on resetting their password—keeping system administrators free to manage other aspects of the mail server.

  Web-based Administration

SmarterMail’s Web-based administration interface provides both domain and system administrators with remote access to their mail servers from anywhere there is an Internet connection. Administrators can quickly and securely manage configuration and mail server maintenance tasks, while recurring tasks can easily be automated through exposed Web services. Having access to SmarterMail from anywhere, at any time, means administrators can be more proactive in dealing with issues well before they become actual problems.

Support for IPv6

With the dwindling availability of IPv4 addresses, more and more hosting companies and service providers are moving towards utilizing IPv6 addresses. In addition, there will come a point where businesses of all shapes and sizes need to begin using IPv6 addresses as well. Implementation of IPv6 with SmarterMail is just as simple as IPv4 - there’s no learning curve, no hassles and essentially the same functionality is available for IPv6 addresses as for legacy IPs. For example, IPv6 is supported in greylisting, IP white- and blacklists, for SPF checks and more. System admins can include IPv6 addresses when setting up abuse detection rules for things like DoS, bad SMTP harvesting and password brute force.. And the best part is, end users won’t even be able to tell the difference!

Real-time dashboards for on-demand statistics

SmarterMail includes detailed, real-time performance dashboards that supply system administrators with important, on-demand statistics about their servers, domains, and mailboxes, including inbound connections, server load, and total messages delivered.

Protection from downtime with failover

Mail servers have now become the communication and collaboration hub within a company. That means that any interruption of service can significantly impact an individual's, not to mention the entire company's, productivity. Having a standby server means that when your primary server goes down, a hot standby is waiting to take over, thereby minimizing any loss of productivity. When paired with third party monitoring services, system administrators can even automate the fail-over process using SmarterMail's extensive web services to further minimize downtime.

Take control of the mail spool with throttling

Throttling is an effective method for managing large mailing list distributions to avoid interruptions or delays in normal email flow. When used in conjunction with SmarterMail’s event-driven architecture, actions can be automated to prevent abuse in real-time.

Prioritize email delivery to minimize delays

Email delivery can be more effectively managed by setting priorities based upon domains or email types. Process-intensive email traffic can be assigned a lower priority, allowing regular emails to process first and avoiding unnecessary delays. Emailed notifications can be assigned higher priority to ensure that important information is delivered quickly.